Hold on Subscriptions
I need to be able to put a hold on subscriptions. I'd prefer to not have to cancel a subscription if the customer is suspending auto renewal for a month.
Anonymous
shared this idea
Hi there,
Thank you for showing your support for this feature. We understand that putting customer subscriptions on a temporary hold is really important for your business. Zoho Subscriptions allows you do this by simply pausing the subscriptions.
You can pause it immediately or schedule it for a later date. If you know when it wants to be resumed, you can even tell that to Zoho Subscriptions, and the system will take care of it! Here’s our help document on this:
https://www.zoho.com/subscriptions/help/subscriptions.html#pause-resume
You can try this and share your feedback to support[at]zohosubscriptions[dot]com
Regards,
Reshma
-
Anonymous
commented
This would be a killer feature.. nobody does this. I've been given 3 days to build a subscription site with pause / hold feature... If the customer could log into a generic zoho customer subscription portal where they can pause / schedule / restart - then I'd just need to listen out for a webhook. Holding subscriptions is an excellent idea. If I could upvote a billion times - I would!
-
Anige
commented
Adding a HOLD SUBSCRIPTION option would be essential for my business as I run a meal service company and many of my customers go away on vacation, etc.
-Adding the option as well as specifying the duration of the hold.
-If possible to integrate zoho subscriptions within our website, this tool would give customers great control over their account -
Anonymous
commented
I need to be able to hold with an option to extend the subscription by the duration of the hold.