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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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130 results found

  1. Assign Subscription Plan to Client Estimate

    Allow user to assign (Service) Subscription to ZOHO ESTIMATE with options such as First Billing Date, Subscription Duration, ect.

    When Client "accepts" the estimate allow for partial payment for SETUP FEE & Start subscription service on "date"

    5 votes
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  2. Customer portal upsell button/option

    Within the customer portal there needs to be a way for customers to 'buy' more.If they have logged in to view their account then you have captured their interest. This means in sales and marketing terms that they are ready to buy again. There needs to be a way that they can be be upsold other one off products and or linked back to the website to buy additional products. For example. I have 40 customers who have brought the 'yellow' package. these customers should all have automatic offering in their portal to add on the rainbow bolt on if…

    5 votes
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  3. Embed Customer Portal into Website

    The new customer portal is a great idea however, asking our clients to create another username/password to view the portal is confusing because they have already logged into our website.

    We would love the ability to generate a link to a customer portal, similarly to what we do for hosted pages.

    This would allow us to either iframe the portal into our site or give them a direct link that opens a new tab/window.

    The process that would work best for us:
    1) We make an API call supplying customer id and our usual API authentication keys
    2) Zoho return…

    5 votes
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  4. Create Subscriptions from Sales Order

    When winning a deal we use Sales Orders to be able to process our orders but also offer monthly subscription options

    It would be good to be able to create a subscription from a Sales Order

    4 votes
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  5. Recurring payments via debit card and netbanking

    There should be an option for receiving recurring payments via debit card and net banking for Indian market since most haven’t switched over to credit card except for an affluent few. Please consider this feature.

    4 votes
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  6. Can you please enable billing on a custom daily basis (ie 15,30 days etc)?

    All of the major gateways allow for custom recurring on a custom schedule, but Zoho forces a choice of a number of weeks, months or a year. So, 15 day billing, 30 day billing etc. is not possible. The majority of the competing products allow for this.

    4 votes
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  7. Free Trial Upgrade To Paid

    Allow users to upgrade from Free Trial to Paid before the end of the free trial. In a software subscription model, a user may do a 30 day free trial where they receive a trial license. They may be ready to purchase after 10 days, and want their full license. There is no option in Zoho Subscriptions for the user to activate their subscription before the end of the free trial

    4 votes
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  8. I'd like to be able to change the product subscription, rather than just the plan, mid subsription without canceling the sub. Will that be

    I'd like to be able to change the product subscription, rather than just the plan, mid subsription without canceling the sub. Will that be

    4 votes
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  9. Add filter for Subscribers

    To the Customers list, please add an option to filter by active Subscribers.

    On the Customers list currently there are filters for:
    All Customers
    Active Customers
    Inactive Customers
    CRM Customers
    Non Subscribers...

    In my use case, I integrate with Zoho CRM, which contains a customer list of hundreds. Only a few customers have added subscription and it would be helpful to quickly find them to review their accounts (without having to remember them - that is already in the system!)

    4 votes
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  10. Customer Balances

    To show the customer the overall balance remaining on their subscription from within the portal. I.e if they pay 10 weekly payments of £10 show £100 remaining and reduce this balance as they pay.

    4 votes
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  11. Refine Non subscribers filter

    At present , Non subscribers lists "customers with no active subscriptions"
    Inactive customers also included in the list.
    I want active participants in that List.

    4 votes
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  12. Update Invoice Template for a subscription.

    An option to update the invoice template associated with an existing subscription.

    4 votes
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  13. reactivate subscription from costumer portal

    the ability to reactivate a subscription from the member portal

    4 votes
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  14. Add the option to update the sales person field in past invoices generated by Subscriptions, so they show up in Sales by SP Report

    I can do this with Invoices generated by Recurring Invoices. Makes it a lot easier to get that information into the Sales by Salesperson report if you forgot to designate the sales person when you created the subscription. Thanks.

    4 votes
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  15. Payment Terms

    The ability to change the payment terms for an existing subscription

    4 votes
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  16. 4 votes
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  17. Create draft subscriptions so that I can accept up-front payments.

    Create draft subscriptions so that I can accept up-front payments.

    4 votes
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  18. Credit Card Associated with Subscription

    Customers can have multiple subscriptions (e.g., multiple stores) and should be able to charge different credit cards for each subscription. When I update a credit card on one subscription, it should not automatically change all subscription's payment methods for that customer.

    3 votes
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    1 comment  ·  Subscriptions  ·  Admin →
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  19. Enable Pause / Resume Subscription in Portal

    Customers should be able to pause and resume their subscription directly in the Customer Portal.

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  20. Automatic VAT

    The ability to accomodate VAT automatically to a subscription, based on the country instead of having to create multiple plans for each and every country's VAT.

    3 votes
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