Ability to reactivate a "cancel immediately" subscription
Your Help documentation center states that I should be able to by clicking the "change subscription" button; however that button doesn't exist.
Either remove this in your help documentation center under Subscription or add this feature.
Add ability to reactivate but on a future date (billing date) not reactivate "immediately" which would charge the card AGAIN.
Hi there,
Thank you for posting on our feedback forum.
We understand that you’d like to resume a cancelled subscription on a future date. We believe the ‘Pause and resume subscriptions’ feature would meet this. When you choose to resume a paused subscription, you can either resume it immediately or on a future date.
https://www.zoho.com/subscriptions/help/subscriptions.html#pause-resume
You can try this and share your feedback to support[at]zohosubscriptions[dot]com
Regards,
Reshma