Customized subscription expiry notifications
currently: Sent 3 days before the subscription expiry date
idea: allow to create customized and multiple expiry date (say 30 days, 45 days and 90 days)
Hi there,
Though the default ‘Subscription about to expire’ email goes out 3 days before the expiry date, you can configure additional email alerts using automation workflows.
Kindly choose Settings > Automation > Email alerts. While creating an email alert, you can choose to create a ‘custom event’, where you can enter when exactly you want to trigger the email before the ‘End date’.
If you need any assistance in setting this up, feel free to reach out to support[at]zohosubscriptions[dot]com
Regards,
Reshma