The ability to set multiple automated reminders
While the existing Subscription Renewal Ahead email works fine, it is limited to just 5 days. The ability to set-up multiple reminders for online subscriptions on varying intervals, similar to the Reminders for Offline Subscriptions, would be very helpful.
Hi there,
Hi there,
Though the default ‘Renewal ahead’ email goes out 5 days before the renewal date, you can configure additional email alerts using automation workflows.
Kindly choose Settings > Automation > Email alerts. While creating an email alert, you can choose to create a ‘custom event’, where you can enter when exactly you want to trigger the email before the ‘Next invoice date’.
If you need any assistance in setting this up, feel free to reach out to support[at]zohosubscriptions[dot]com
Regards,
Reshma