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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

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  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

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28 results found

  1. Export

    When i export the customer it would be nice to add the suscription plans and active or inactive, the problem is that we have for 4 magazines.

    1 vote
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  2. It sure would be nice to be able to see all products on reports at the same time

    It would be good if you could see multiple products on the same chart. Very limited reporting. If you have 5 products, I would want to see each product on many of the charts broken out and displayed by a different color.

    1 vote
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  3. Show report for money not yet settled

    We would like to see a report that shows us the $ amount that is not yet settled to our bank account.

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  4. Customize detailed reports

    Add the ability to customize the detailed sales reports. Specifically, it would be very helpful to be able to add the customer's email to the detailed list of sales by add-on. That feature would enable us to more easily communicate with customers based on their subscription.

    1 vote
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  5. Show Salesperson in Active Subscriptions View

    When viewing the active subscriptions, it would be ideal to have a column which displays the salesperson responsible for the subscription.This way, when I export the active subscriptions to an XLSX, I will see the account name, the $ amount, the item name and the salesperson.

    1 vote
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  6. The ability to see all payments received on the payment details....applied and unapplied (unused credit).

    Currently when I generate the report, it omits the unapplied (unused credits). This should not be the case, as the payment details should reflect every payment entered regardless of the application. This report is very important in validating and balancing customers payments.

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  7. Track customer churn and revenue churn separately

    Let’s say I have 10 active customers in a month and 1 cancels. At the customer level that is a 10% churn.
    Let’s say my MRR from these 10 customers is a total of INR 5 lakh. And the 1 churned customer accounts for INR 1.5 Lakh. So my revenue churn is 30% at the MRR level.
    It is vital for my business to track both types of churn in parallel to really understand what is going on.

    1 vote
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  8. MRR-Report

    A Net-MRR reports, exclusive of sales tax

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