Email delivery and read receipts and notifications
It would be good to get notifications on email delivery and read receipts and notifications
Terence
shared this idea
Hello everyone,
We are happy to introduce the ‘Email insights’ feature in Zoho Invoice, which lets you know when the emails you send (invoice/estimate/retainer invoice) are opened.
To know more on this enhancement, you can refer the link below:
https://www.zoho.com/invoice/kb/general/email-insights.html
You can always share your feedback with us at support[at]zohoinvoice[dot]com
Regards,
Reshma
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Anonymous
commented
We know when the invoice is sent, with email tracking can we not be told when the invoice is opened by the customer
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Stephane Bolduc
commented
When I send an invoice or a bid to a costumer, I like to get notification that they received it, I do put in a note in the Email saying, please reply to confirm reception, but most of us know that most people will not do it.
A read receipt request would be a nice feature, To an already awesome program "site"!
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Thanks for raising this feature request. I will forward it to my development team.
Meanwhile can you try client portal? Client portal is a self-help portal from where your customers can view invoices, pay them, view estimates, accept/reject them, etc. Recently we added an option to display the logged time entries in portal.
Once you enable the portal, when your customer views the invoice/estimate we mark the invoices/estimates as viewed. We also add a comment in the invoice/estimate, that your customer had viewed it. Refer this help for more details: https://www.zoho.com/books/help/client-portal/
^MS