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Allow multiple currencies per client

Why do we need to set up a different client, should our client request to pay different invoices in different currencies?

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61 comments

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  • jose commented  ·   ·  Flag as inappropriate

    It's the dumbest thing I've ever heard, I imagine that they took that decision, because they do not know Latin America, where they trade with the same clients in up to three currencies, or more, since they have companies in more than two countries, and sometimes they are sells to one or the other, the solution to make three clients by oneself makes it very easy to work in the client portal,

    Please reconsider your decision, because accounting affects half of the companies in Latin America

  • Andy commented  ·   ·  Flag as inappropriate

    When customers would start leaving Zoho, only then Zoho would realize the cost of not paying attention to customers' requests.

  • Iris commented  ·   ·  Flag as inappropriate

    Agree, very Ridiculous to see the tag "NOT FOR NOW" under this request!
    When so many people are requesting this and when a new company like Fiskl is offering this feature so well, here we have a rude response (not even a response to be frank).

  • Anonymous commented  ·   ·  Flag as inappropriate

    Ridiculous to see the tag "NOT FOR NOW" under this request!
    When so many people are requesting this and when a new company like Fiskl is offering this feature so well, here we have a rude response (not even a response to be frank).

  • Anand B commented  ·   ·  Flag as inappropriate

    We are deciding to move away from Zoho as there are plenty of essential feature such as multi-currency, auto-addition of transaction surcharge for credit card payments are missing from years now.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I was convinced to sign up for Zoho Books + Inventory + CRM until I read this.
    We need multi currency definately
    Seeing how slow this company has gotten me to stop
    We need to work with serious companies who respond to customers requests not keep it pending for 3+ years

  • Christian Eiermann commented  ·   ·  Flag as inappropriate

    By not offering multi-currency, the CRM becomes a total mess. Almost all of our clients are invoiced in 2 different currencies. Therefore we have tons of duplicate contacts in CRM since we need to sync Zoho Books and Zoho CRM. Please release this feature asap! The lack of this feature is causing us lots of work and not helping us to be more efficient!

  • Anonymous commented  ·   ·  Flag as inappropriate

    yes, definitely needed - is there any timeline for this. In nowadays time multi-currency support is definitely a must, and creating several contacts is fine for zoho Invoice on a standalone basis, however, when you link it with CRM it's just a mess and defeats the purpose of a CRM tool!

  • Ari commented  ·   ·  Flag as inappropriate

    Guys you really need to prioritize this! Its been a request since 2015... how have you decided it is not for now?

  • Christian Eiermann commented  ·   ·  Flag as inappropriate

    Definitely needed! We have so many duplicate vendors because of this issue. Also it is not possible to create a view in bills where you can see all bills in a certain currency. Therefore everything is mixed and lots of vendor contacts are duplicates. Pretty messy.

    At least allow the following:
    - Create a view for bills/invoices by currency (For example show all bills in USD)
    - Ability to record payments in different currency (For example some of our bills in USD are paid with our EUR account. But we are unable to select the EUR account under "paid through" when recording the payment

  • Anonymous commented  ·   ·  Flag as inappropriate

    Zoho team, this feature was requested more than 3 years ago,,,
    My hair is getting gray, and still can not see any progress in this matter!
    No offense, as I know it requires so many coding and studying, but is it ok to take almost 4 years to add this feature?
    We have high hopes on you to kick off the features most of the loyal Zoho clients wanted.

  • Benjamin del Pozo commented  ·   ·  Flag as inappropriate

    This is very imporant, please make it priority!. CRM already has this, it can invoice with multiple currency, just move that development to books and zoho-finance

  • Felipe Baez commented  ·   ·  Flag as inappropriate

    This might be just me, but I think Zoho team is really bad at communicating with its client base and implementing new features.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Zoho team, please, this issue was in a big demand for the past 3 years!
    We just need to know if any progress is made on it...

    Even if you have a turn around solution (other than creating multiple clients for the same one client).

    Thank you very much

  • Yasser Awad commented  ·   ·  Flag as inappropriate

    The first problem is that we deal with cross-border customers, as we deal with the same company in USD / EUR / GBP...etc. depending on the type of service they render from us... in which while using Zoho Books we are not able to have a proper unified SOA for such clients...

    As well, same goes to our Vendors,

    Second problem is that some clients when we invoice them in EUR, they change their mind and pay us in the equivalent USD!! and this is an impossible thing to track in Zoho Books

    So Zoho Team, I would really ask you to please see this point as it is very very important for a large sector of loyal customers here...

  • Lucy @A2ZCloud commented  ·   ·  Flag as inappropriate

    @reshma @pavritha - Don's comment hits the nail on the head when you look at it from a Zoho perspective
    Right now, currency is set at Account level in CRM, which then push down to Contacts in Books, and all of transactions .... Sales Order, Invoice, Payment.

    We have cross-border customers, who would buy goods online with USD website, then later would buy goods thru sale reps in Canada (in CAD).... Now we have to create a new CRM account in CAD for that same customer.... And then in DESK, we also see 2 Acct (one in USD and one in CAD) for the same customer....

    Another million vote for multi currency at SO, INV level, instead of at Account (in CRM) or Contact (in Books) level.

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