REGISTER UNPAID OR CHARGEBACK DIRECT DEBIT
SEPA direct debit is very usual in Europe, and it's normal to get up to 10% of unpaid or chargeback. In Zoho that means that the client invoice is paid, and then some days or weeks later it has to be unpaid. Ant this operation which should be very easy (and it is in any accounting program) is incredibly complicated in Zoho Books. Let's suppose you send a group of 20 direct debit. First, you match and categorize all them with the bank account and the corresponding invoice, then when one direct debit is unpaid, you've got to unmatch all the 20 direct debit. Change the payment into client payment instead of invoice payment and then match again all the 20 payments. A mess for only one direct debit. So I ask for creating a new kind of refund which allow to refund an invoice already paid.
salvador martin
shared this idea
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Emile
commented
Hey, can you elaborate a little more on how you made this work?
Kind regards,
Emile