Create a ZenDesk App specifically for logging time against projects
I would really like a ZenDesk app that would have two functions.
It would lookup the customer by matching the ZenDesk "organization" name to the customer company name.
It would then filter to show projects associated with that customer. From there someone could easily select the correct project and task and then if it filled in the ticket ID and subject from the ZenDesk ticket into the notes field for the time entry on the project that would make logging time through ZenDesk super easy.
6
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William Hunt
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