Add multiple Desk tickets to the same Invoice
In Desk, you can create an invoice from a ticket.
Would like the ability to "add" a ticket to an already existing invoice.
Example: If we do 3 Help Desk tickets for a customer in the month, from within the first ticket, we could click "+ Invoice" to create the invoice and save it. Then for the 2nd and 3rd ticket, we could click "+ Add to Invoice" and it would let us choose the Invoice to add it.
This way the customer gets 1 bill at the end of the month with the 3 tickets combined on it.
10
votes
Gene
shared this idea
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Allen Crist commented
I'm surprised this isn't a standard feature.