Well here is a crazy Idea! How about the help team actually providing useful answers!
How about Zoho Hel[ Team actually answering customer request with useful replies? Instead of just sending irrelevant advice or "We are working on it, if we think its needed"
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[Deleted User]
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Or suggesting we request a (basic, found in every other accounting software except zoho) feature here, where good and crazy ideas go to die...