I'm mostly satisfied with Zoho Books even though I find the timesheet interface somewhat confusing. But there are a couple of things that keep me looking around at other software.

First: Time entry notes don’t accumulate and generate into the invoice per task, but per entry. I just cannot have dozens of task entries on my invoices.

My current workaround is to export a timesheet details report into excel, hunt and peck for the notes per task entry, then cut and paste them one by one into the fields on the invoice. Big time suck. I don’t even see why there is a notes feature if it doesn’t integrate reasonably with the rest of the software.

Second: The inability to track/view start and stop times. This is essential for me because:

1. Sometimes I forget to stop the timer and it is nearly impossible for me to re-construct my time when I can’t cross-reference the starting time against other activities.

2. I need an overview of where/when my time is being spent for in-house purposes.

3. At times, I charge different fees based on hours, late night, etc. This means I have to track this differently, which pretty much makes my subscription to Zoho redundant.

There is at least one competitor I’ve found that provides these features, but they don’t provide bookkeeping. I prefer to stay with Zoho where I can grow into some of the other features. Please consider making the time-keeping and invoicing functionality more robust!

Thank you!