Batch tracking, assign the individual unique serial number (not SKU) of a product to a sale
Products have often unique serial numbers to enable the manufacture to trouble shoot, send replacement parts, and track faulty batches. If one could enter the serial numbers range for each incoming product customer service is well equipped to help the customer and feed back to the manufacture which shipment/batch caused more trouble. Recalls are much easier and targeted that way.... Thanks.
Serial number feature has been released. Thanks for your idea.
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Edwin commented
We are using a scanner to enter serial numbers at INVOICE (more make sense to do it during PACKING), now I need to click in the box, scan the serial number, hit the "Enter" key, place the cursor in the box again in order to scan the next one. It takes lots of time and effort to scan larger amount of serial numbers. Can it be modified and able to just keep scanning and the system will pick the related serial numbers one by one? Just like in an Excel sheet, you keep scanning and it will automatically move the cursor to the next line and you just need to keep scanning without touching the keyboard until you are done. When inputting the serial numbers in the system, you can copy and paste a list or keep scanning to add a long list of serial numbers in the system.
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Matt commented
Yes, this was very poorly implemented. It is inflexible and dysfunctional. Does Zoho have a plan to fix this implementation?
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Anonymous commented
This is poorly done. The only time that we can make changes to a batch are on creating a bill, or an invoice. Ask yourself, when is the interaction with the batch, when it is billed and invoiced? NO, when it is received and picked. This is where access to the batch is essential. ALSO, expiration time is not the only reason one would want to track a batch. My products don't expire, and I don't care when they were made, but I need to track the batch. Please guys, make this more robust for the users.
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Matt commented
When will Zoho update the serial number feature for use with items that have existing transactions? I cannot think of any database reason why this is not allowed. Please update immediately. You need to add features that are also useful for your existing customers.
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Ofelia Guzmán commented
Congrats and thank you for the effort, we will test it and send you our comments :)
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yazanj commented
I think I found a bug in this feature (I have beta access), where do I report it?
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Anonymous commented
any updates on this?
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Yusuf Smal commented
Is there any news on the progress or completion of this component?
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Scott commented
We use Dear systems which does lot numbers and expirations with recall ability. It works nice. It does sync with xero and other accounting softwares but is basically just an inventory program. I would love to use ZOHO for inventory but it doesn't appear to quite be there yet......?
Please correct me if I am wrong as I only use the CRM portion currently for my sales reps.
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Anonymous commented
Please, I want to receive notifications about the progress of this
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Prateek Monga commented
We are in process of evaluating an accounting software for our new business but this feature is absolutely necessary. Please let me when to expect it. Accordingly will plan to work with zoho books
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Ofelia Guzmán commented
Please, I want to receive notifications about the progress of this idea
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john mckinnon commented
Yes, love to have an update on this.
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Anonymous commented
Any updates on this. We are evaluating Inventory products and would like to know this
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Anonymous commented
Hopefully this will include Batch Number tracking and not just Serial Number tracking. Many industries (food / pharma / manufacturing) have to track batch numbers (ISO9001 requires it). We would adopt zoho crm if it had this feature.
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Prateek Monga commented
Zoho Please update the status on the feature request.
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Anonymous commented
Batch Number tracking is different from serial number tracking in that with Serial Number Tracking means dealing with a number of the same products each with a unique identifying number whereas Batch Number Tracking involves a number of the same products all with exactly the same identifying number. I would need Batch Number Tracking.
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John Thomson commented
For small business tracking serial numbers for support warranty and recall issue is critical. Equally important is an efficient recall / search feature for serial number tracking. I look forward to seeing this feature in your inventory software. Keep me posted.
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J commented
Please can you tell me a date that this feature will be enabled as we can't engage with Zoho until that point. It looks like customers have been asking for this feature for over one year and still nothing. Can you please be specific on a date of availability if its going to happen. Thank You,
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Anonymous commented
My company is really neeeding this feature. Please come soon !