Sales Order status progression
We would like the option to change an order status from Confirmed back to Draft, or add an option of "Holding" or "On-hold" - this will allow orders that have been invoiced and are ready for packing, but should not progress further because we're waiting for payment or some other issue which needs to stall the order progression until resolved.
available with ‘Custom Status’ for Sales Order modules.
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Alexander Barrett commented
A great idea, we love the fact when items are on back order the go to hold but would like to manually be able to do this for various other reasons too.
Thanks
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Robert commented
This is a great idea. Right now I don't know what Sales Orders have been paid on an invoice so can box and ship. It's back and forth checking right now and as we grow it will get too complicated. Just having a staid of waiting on invoice payment would be great! Then when it's paid it can change the status to "ready for boxing". I'm sure ZOHO could make these configure options in the setup area for sales orders.