Improvement Shopify Inventory Interface
The Shopify Inventory interface can be massively improved:
- Performance: sync is really slow, takes too long even with a couple of products and/or orders.
- Sync should be on-the-fly and not scheduled.
- More control: more fields can be part of the sync. The current sync is too "basic".
- Direction: creation and update of products should(can) be triggered from Inventory itself. Shopify creates/updates then its products based on that.
- Updates: sync should update also existing items based on the direction configured by the user. This is actually completely missing right now.
- Documentation should be more precise, deep technical details are missing.
- Roadmap: missing. What is planned for the interface in the long term? No way to find it out.
Anonymous
shared this idea
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Anthony Hewitt
commented
I'd like to add to this list and ask if there is any update on the suggestions in this thread.
- Pushing stock levels to Shopify - At the moment when I book in my stock from a chase order receive the levels are not pushed to Shopify. I have to do a manual push for them to update - this takes me so much time.
- Auto Invoice - There needs to be the ability to auto invoice orders. 99% of my orders just need invoicing with the few needing a small amendment.
- Payment posting - I am having to manually post payments for every order - madness. Bringing the Payment method across my help as a Workflow could create the payment
As it stands I will be moving away fro Zoho at my next year end unless there are improvements here. The Zoho suite is so good its a shame I have to do this bu wonder how many more users are dealing with these pains too -
Chris F.
commented
100% yes! Why in God's name is the sync so slow? We are on Stitch Labs currently and their integration updates every 10 minutes by default but you can manually sync it and even with our 11,000 products and around 100 orders/day, it syncs manually in about 40-70 seconds.
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Anonymous
commented
This is really important for so many of us on Shopify that it's hard to understand why this has been pending for this long. Almost any other inventory management solution I have by tried so far offers better shopify syncing than Zoho.
In addition to the points mentioned in the post, i'd like to add:
1. Syncing product images from Shopify to matched items in Zoho - this is really low hanging fruit, and no one with a large catalog is going to add images to Zoho one-by-one.
2. Syncing shipments from Shopify to Zoho - If you're not using a shipping carrier integrated with Zoho, this is a real pain. Each order must be manually marked as shipped. Zoho should just sync the fulfillment information from Shopify like every other inventory management system.
3. Order editing - Shopify orders synced to Zoho cannot be edited in Zoho. Customers change their orders all the time, and the workaround to this currently is to place a new order to add items, which is just more manual work and stuff to track. If maintaining control is an issue, this could be configurable in access rights, but generally, a user should be able to change/edit anything with an option to record comments.
4. Capturing more fields - mentioned in the original post, but i'd like to be specific - sync the payment method used, sync order tags, and as mentioned above - fulfilment information.
I strongly urge the Zoho team to consider these as urgent to ensure that existing Zoho Inventory customers stay with the platform instead of outgrowing it when they grow.
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Anonymous
commented
any news on this?