its not professional that warehouse worker needs to walk around with an invoice and pick the batch numbers that the sales lady decided he needs to pick. and what if he is out of stock?

it's available but totally incorrect.

Hello, we have a huge problem with the Zoho inventory in the order process. we really like Zoho service and products but the inventory is not correct and the batch number functionality is against all warehouse rules. its cant work for food companies and we need to know if we should keep hope or give up on Zoho:(

it is very wrong behavior that sales order and package cannot add a batch number or bring the batch from the invoice. the batch number needs to be created in the picking stage and sales order stage. if we add the batch number to invoice than we cannot let warehouse pickers use it as they should not see the pricing of items and the total amount of invoices so this must be on the sales order and package slip. but the system won't let you create an invoice if you did not pick the batches and at the same time you cant charge payment on sales order. we are totally stuck.

in purchases batch numbers need to be added on receiving and not on bill. totally wrong.

this is the right way to do it:

1. create a sales order with the option to take payment and add batch numbers.

2. convert to package with the batch numbers to pick and pack.

3. create the shipment.

4. issue a final invoice that included with all the important information such as butch numbers, tracking numbers, package number, warehouse notes, etc.

Or another correct way to do it is:

1. create the invoice with option to add batches.

2. convert to a sales order or package to show the batch numbers on both. and allow the warehouse to change the batches they are picking and packing the order.

3. create a shipment.

4. update the invoice with the tracking number, batched they warehouse picked.

We will be happy to work with your head developer and provide our 15 years of experience working on the warehouse floor and using different systems.

Those of us that use the serial number and batch number tracking feature would really appreciate it if Zoho addressed the bugs in this implementation. It seems like every time I point out something wrong with the implementation, the Zoho rep either doesn't understand the problem or pretends like it is ok for the tracking to function the way it does. FIX THE BUGS!!

Hello Praveen,

Thank you for writing to us and bringing this issue to our notice.

Based on your suggestion, our team worked on this important requirement, and I'm happy to inform you that we have successfully launched this feature in Zoho Inventory.

Why don't you give this feature a try and let us know your feedback? It would be great if you can share some more ideas or suggestions which can further help us to improve and refine this feature.

Hope this helps.