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Zoho Invoice

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Invoice, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohoinvoice.com

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130 results found

  1. add ability to pay ACH payment with stripe payments

    we are using stripe payment with Zoho but when we send the invoice with the link to pay we also want to offer the customer option to pay with ACH using stipe as well.

    4 votes
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  2. Customize columns - Show Custom fields

    When showing All Invoices list, it would be great if I could show columns with the special "Field Customizations" fields i have done in my invoices preferences .. settings/preferences/invoices/customfields

    4 votes
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    1 comment  ·  Invoices  ·  Admin →

    Hi there,

    Zoho Invoice allows you to display the invoice custom fields in the “All invoices” list (or any view, for that matter).

    All you have to do is, choose the ‘Customize columns’ option in the top left of the list and select the custom field you’ve created. I’ve attached a screenshot to show you how to do this.

    If you have any further questions, feel free to reach out to us at support[at]zohoinvoice[dot]com

    Regards,
    Reshma

  3. Invoice Amount In Words with Currency Symbol

    Currently the templates for invoices, only prefix the currency symbols with the amount in words for USD and base currency (INR in my case).

    It would be helpful to add for currencies like GBP and EUR to the amount in words.

    1 vote
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    Completed  ·  0 comments  ·  Invoices  ·  Admin →
  4. Sales report per salesman on ipad

    we get sales report per salesman on my android phone and internet, but not on ipad.

    1 vote
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    0 comments  ·  Reports  ·  Admin →

    Hi Tony,

    Thanks for posting on our feedback forum.

    We’re happy to inform that the “Sales by salesperson” report has been made available in the iPhone and iPad apps of Zoho Invoice too. You can check them out and share your feedback to support[at]zohoinvoice[dot]com

    Regards,
    Reshma

  5. Create a paylink

    Be able to create a pay link that the customer can send money and it goes to their account. We do many raffles for non-profit and instead of sending hundreds of invoices for this they could just use the link.

    1 vote
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    0 comments  ·  Payments  ·  Admin →

    Hi there,

    Thank you for posting on our feedback forum.

    A couple months back, we rolled out ‘payment links’
    in Zoho Invoice that can address your requirement. You can send out a link (without having to raise an invoice) using which they can make the payment. Kindly refer to our help guide here:

    https://www.zoho.com/invoice/help/payment-links/

    That said, since you mentioned that you’re a non-profit and you’re looking to manage donations, we believe Zoho Checkout would be even more suitable for your needs.

    Feel free to reach out to support[at]zohocheckout[dot]com so that we can understand your requirements better and discuss further.

    Regards,
    Reshma

  6. Export Specific Contact Type

    If I am viewing just overdue contacts, I would like to be able to export just that specific list. Same goes for the other categories such as inactive, unpaid, etc. I don't want to export the entire contact list when I am just looking for a few specific contacts. It should be an option to export just the list you are currently viewing.

    3 votes
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    0 comments  ·  Customers  ·  Admin →

    Hi there,

    Zoho Invoice now allows you to export a specific set of contacts. If you like to export only the ‘overdue customers’, you can set the filter to ‘Overdue customers’ and choose the menu icon on the right > Export current view.

    If you need any further assistance, feel free to drop an email to support[at]zohoinvoice[dot]com

    Regards,
    Reshma

  7. Workflow Trigger for Logging Time

    Please add a Workflow trigger when a new Time Entry (Log Time) is created. I need it to send a notification to my client when we have completed a task.

    2 votes
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    0 comments  ·  Projects  ·  Admin →

    Hi there,

    We are happy to inform that you can now set up workflow rules for timesheet entries in Zoho Invoice. You can even set up conditions on when exactly the workflow should be triggered.

    If you have any questions, feel free to write to us at support[at]zohoinvoice[dot]com

    Regards,
    Reshma

  8. Diffrences in expanses and billing

    If I buy an item for a project I need to add the expense to the project. But usually I add 10% over the expense before I bill it. It should be possible to add an expanse with an option with percentages to add before billing the project.

    3 votes
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    0 comments  ·  Expenses  ·  Admin →

    Hi there,

    Thank you for posting on our feedback forum.

    We’re happy to inform that Zoho Invoice now allows you to mark up expenses by a percentage easily so that you don’t have to worry about marking up its price during invoicing.

    To try this, log in to your Zoho Invoice account and select Settings > Preferences > General, where you’ll have an option to enter a default markup %.

    Once you save this and try creating a billable expense, the default markup % will be auto-populated. But, you also have the option to change this markup rate for individual expenses if you like.

    Feel free to share your feedback to support[at]zohoinvoice[dot]com

    Regards,
    Reshma

  9. Client Portal Password Criteria listed up front

    It would be very helpful if the criteria for the client portal password (capital letter, no dictionary words, special characters, etc.) was listed on the page when they are setting their password. Right now, it only tell them when they didn't do it correctly instead of telling them ahead of time so they can do it correctly from the beginning.

    7 votes
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    Completed  ·  1 comment  ·  Client Portal  ·  Admin →
  10. Allow 30,000 Characters for Automated Reminders

    For some reason, the Automated Reminder emails are limited to 10,000 characters, but the Manual Email reminders and all of the other email templates allow 30,000 characters. When using HTML, it's very easy to hit the 10K limit and why should the Automated Reminders have fewer characters than the manual reminder?

    3 votes
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    Completed  ·  1 comment  ·  Invoices  ·  Admin →
  11. add item(s) to invoice

    When you look up items or are in the items list, a check box or a way to add an item or multiple items to an invoice.

    1 vote
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    0 comments  ·  Invoices  ·  Admin →

    Hi there,

    In Zoho Invoice, you can now select multiple items while creating invoices. You can do this using the “Add items in bulk” option just below the item table.

    You can try this and share your feedback to support[at]zohoinvoice[dot]com

    Regards,
    Reshma

  12. Set a Credit Limit for a customer

    A field for setting a credit limit for a contact which will then flag up when this credit limit is reached/exceeded with unpaid invoices.

    I currently have to enter a remark to keep of a credit limit but this can get lost in lots of other remarks made and doesn't flag up when it's reached - I have to remember to check each contact manually myself (very time consuming) and rely on my sales team to check and calculate at the point of raising new invoices.

    5 votes
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    0 comments  ·  Customers  ·  Admin →
  13. Plaid and Stripe ACH support

    Currently you can only use Authorize.net and Forte to use ACH but Stripe has a better solution with instant ACH using Plaid. I would love to have it so that I can just rely on Stripe for both credit cards and ACH and not have to pay a monthly fee for Authorize.net or Forte.

    This would allow me to recover costs from credit card transactions.

    4 votes
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    Hi there,

    We are glad to inform that Zoho Invoice now supports ACH payments through the Stripe integration. The Stripe ACH Payments integration will enable your customers to pay you seamlessly. Using ACH, you can directly deduct money from your customer’s bank account after they permit you to do so.

    You can have a look at the help document below and try this out.
    https://www.zoho.com/invoice/help/integrations/stripe-ach.html

    Feel free to get back to our team at support[at]zohoinvoice[dot]com

    Regards,
    Reshma

  14. Print original, duplicate, triplicate & quadruplicate in invoices

    Generally when we print our invoices we take 4 copies. Each copy will have on the header region
    "Original for Buyer" - 1st copy
    "Duplicate for Transporter" - 2nd copy
    "Triplicate for Assessee"- 3rd copy
    Extra -4th Copy

    This is as per our sales tax rules in our state.

    60 votes
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    12 comments  ·  Invoices  ·  Admin →

    Hi there,

    In Zoho Invoice, you can print 2/3/4/5 copies of the invoice. This enhancement has been rolled out a while back and we are sorry that this space wasn’t updated.

    You can change this preference in Settings > Preferences > General.

    Note: This option is available only to the Zoho Invoice organisations that belong to the Indian edition.

    Regards,
    Reshma

  15. Edit Note in Timer while it is running

    The ability to start a note when you start a timer then update while you work would be nice. Currently I am using notepad then copy/pasting.

    8 votes
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    3 comments  ·  Projects  ·  Admin →

    Dear customers,

    Thanks for posting on our feedback forum.

    While you run the on-screen timer in Zoho Invoice, if you select a project and task before starting the timer, you can add and edit notes while the timer is running.

    You can try this and share your feedback to support[at]zohoinvoice[dot]com

    Regards,
    Reshma

  16. Show items sold per customer in reports over a certain period

    Right now when generating sales reports by items it shows all items and can only drill down into individual items sold per customer.

    It would be useful to see ALL items sold per customer over any given period, as this provides a snapshot of what customers are buying.

    11 votes
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    1 comment  ·  Reports  ·  Admin →

    Hi there,

    In Zoho Invoice, once you generate the “Sales by item” report, you can now choose the “Customize report” option and use the advanced filters to find the items sold for a particular customer.

    You can give this a try and if you have any questions, you can reach out to support[at]zohoinvoice[dot]com

    Regards,
    Reshma

  17. 8 votes
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    2 comments  ·  Invoices  ·  Admin →

    Hello everyone,

    We are happy to let you know that we have rolled out an integration with Twilio – as SMS gateway provider. As of now, SMS can be triggered for invoice notification, payment reminders and when payment is made for invoices. You can refer this help document to know all about this integration.

    https://www.zoho.com/invoice/help/integrations/twilio.html

    If you have any questions, you can reach out to support[at]zohoinvoice[dot]com

    Regards,
    Reshma

  18. Sales report by Custom Fields

    I use Custom Fields on my invoices to organise them by client type, sub-client (if my customer is an Agency, they are buying for a specific sub-client), etc.

    It wold be great to have a report based on Custom Fields, at least the ones i use as a drop down data entry.

    12 votes
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    0 comments  ·  Reports  ·  Admin →

    Hi there,

    Zoho Invoice allows you to show/hide custom fields in both ‘Sales by customer’ and ‘Sales by item’ reports. You can also set filters based on contextually relevant custom fields.

    You can give it a spin and share your feedback with us at support[at]zohoinvoice[dot]com

    Regards,
    Reshma

  19. Integrate Zoho invoice projects with Zoho project management software

    Either adding project management functions, scheduling/planning process of a "project" within Zoho Invoice. AND/OR integrate with Zoho project.

    4 votes
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    1 comment  ·  Integrations  ·  Admin →

    Dear customers,

    The Zoho Invoice – Zoho Projects integration has seen a lot of major updates over the years. With the current level of integration, you can:
    1. Create and send various transactions (like estimates, invoices and expenses) in Zoho Invoice for your projects in Zoho Projects.
    2. Fetch Timesheets and Contacts from Zoho Projects to Zoho Invoice.
    3. Fetch Tasks, Users and Bugs that are associated with your projects.

    You can refer this help guide to know how to set up/upgrade to the new integration.
    https://www.zoho.com/invoice/help/integrations/projects-integration.html

    Regards,
    Reshma

  20. prices per quantity

    Enable multi pricing for an item:

    Exemple : between 1 and 10 pcs = 12€
    between 11 and 49pcs = 6€
    between 50 and 199pcs =1.87€
    etc.....
    it will be very usefull for all industrie company.
    enable to load an excel table where we can resume the different header as a field.

    9 votes
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    0 comments  ·  Items  ·  Admin →

    Hi there,

    In Zoho Invoice, you can now create price lists and define different tiers of pricing for the same item based on quantity.

    This option is available if you choose a “Volume pricing” scheme while creating a price list.

    You can try this out and if you have any questions, you can reach out to us at support[at]zohoinvoice[dot]com

    Regards,
    Reshma

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