Bill M
My feedback
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637 votes
An error occurred while saving the comment An error occurred while saving the comment Bill M
commented
Come on Zoho Books Support Team! 453 votes for this feature request demonstrates and confirms that we very much need this option implemented.
An error occurred while saving the comment Bill M
commented
Just a quick FYI: I spoke with the support folks at WePay and they offer the ability to automatically add the processing fee to an invoice when someone selects the option to pay an invoice with a credit card. The big catch is that this has to be setup on the Zoho Books side, meaning Zoho Books support will have to enable this feature by adding the coding in to their back-end processing.
Let's go Zoho Books Support! Almost 400 of your customers (and I am sure many more) are ready for this already available feature via WePay to be added to Zoho Books.
Here's the link: https://developer.wepay.com/docs/articles/surcharging
An error occurred while saving the comment Bill M
commented
We just started using Zoho Books yesterday. I too need this feature. As a small business, it is hard to absorb the credit card fees when you already have a smaller profit margin than your larger competitors. It would be great to see this in the Zoho Books Settings area...something like: If a customer opts to pay with a credit card (by clicking the link to pay with a credit card), automatically add on a 3% fee.
Yes, I realize I can add this fee on manually BUT I don't always know if a client is going to pay with a credit card or with a check. In line with Zoho's workflow mindset and automation where possible, this needs to be in place so you don't have to worry about it or worse, lose profit when someone pays with a credit card.
Come on Zoho Team - we need this feature! :)
Bill M
supported this idea
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3 votesBill M
shared this idea
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47 votesBill M
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64 votesBill M
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33 votesBill M
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Sharon Reuter—It is more the opposite of what you're saying. Surcharges are legal unless restricted by state law and are limited to 4% of the total transaction. Most states allow this, and it makes sense that they do. Using a credit card to pay for something is the buyer's decision, not the seller's. It is only fair that the buyer pays for any fees associated with a transaction if they want to use a credit card instead of cash or check, so the seller isn't losing 3% to 4% profit because of a financial decision the buyer makes on how they want to pay for goods or services.
As a business owner, we have charged these fees for years, so I don't complain when I am charged these fees from other vendors.