I suggest you ...

Allow the ability to add an extra percentage if paying by credit card

allow the adding of an extra percentage if paying by CC to recover the processing fee charged by the processing provider.

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    Jason Madore shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    24 comments

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      • DB commented  ·   ·  Flag as inappropriate

        My goodness, all these votes and comments and still, a year later, not implemented

      • Junyu commented  ·   ·  Flag as inappropriate

        Expecting this function. Don't forget the Paypal transaction fee too.

      • Anonymous commented  ·   ·  Flag as inappropriate

        If you ever want to compete with Quickbooks or Freshbooks you need to have this feature. Enough is enough it's been years already.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Need this feature, I want to allow people to pay by cc but would rather not eat the fees when there are other payment methods.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This is a real issue for small businesses that need every cent of revenue to keep them up and running.

      • Max Miller commented  ·   ·  Flag as inappropriate

        This is a critical feature. I'm now losing hours of payment to credit card processing fees. The CLIENT needs to pay for this convenience, not the VENDOR, which is ME. Charging the freelancer the processing fee is a complete reversal of payment flow. If the customer wants the convenience of swiping a card, it needs to come out of their pocket.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I just added WePay to my account, but if there's no way to pass their fees on, then that renders the gateway features completely useless. This should be an option for all of the companies in the payment gateway, not just PayPal. I really hope you implement this soon – I've seen postings about this dating back 3 or 4 years! What's the holdup?

      • Anonymous commented  ·   ·  Flag as inappropriate

        This is needed and seems like a basic function. Stripe charges me 2.9% of the transaction total and $0.30 per transaction. I have no way of telling if a client will pay via check or credit card so the invoice needs to read my price. Most of my clients pay via check, however, some choose to pay by card. My invoices range from $3000.00 - $5000.00 so 2.9% (87.00 to $150.00) is a substantial amount to lose off due transaction fees. I currently have a statement on the terms section asking that they add the processing fee to the invoice total but
        1) It looks unprofessional as hell and
        2) Some chose to ignore it thinking it's my cost of doing business with them.

      • Melonie Tanous commented  ·   ·  Flag as inappropriate

        I would like this feature as well. Even if this was a manually determined fee that I could input and have automatically applied if the client chooses the cc payment option. For instance, even if I could have a standard 2% fee applied to cc payments, this could be something that I notify clients of ahead of time and it is a predictable charge without any further confusion. I suppose that the paypal total would then increase and so on -- perhaps this aspect is the problem?
        As far as I am concerned, I would be happy to be able to add this fee on to the post-sales-tax subtotal and let it go at that.

        But since not everyone is going to choose to pay by cc, I don't want to just roll in into all invoices.

      • Anonymous commented  ·   ·  Flag as inappropriate

        It's really burdensome that you don't have this. With the integrations, it's easy to determine what the fees would be at the point of transaction and could be calculated in the moment. What plans are there for this?

      • Scott Megill commented  ·   ·  Flag as inappropriate

        Add my voice to the desire for this feature. We get tagged for a transaction fee from Stripe when our customers pay by credit card. We want to be able to automatically pass that along to our customers. PLEASE ADD THIS!

      • Steve Garcia commented  ·   ·  Flag as inappropriate

        I started a forum request for this back in March 2014 (https://forums.zoho.com/topic/online-payment-fees#2266000008211840) so for three years I've been waiting for this so I really do hope this becomes a reality.

        Invoicing is already something that takes up too much of my time and most times I don't even bother giving them the option for a credit card as the going back-and-forth adding the 3% if they choose to pay with a credit card, editing the invoice and resending again. On more than one occasion they've asked to pay by credit card, I edit the invoice, then they ask to send a check so editing and sending again. It's the biggest waste of my time.

        Zoho, please make this happen....

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