I think it is imperative for companies selling physical goods to show customers on their invoice if an item they ordered is on backorder or not. We have come across various complaints from customers thinking we have made an error during the order entry process when they receive their invoice because quantity received/invoiced does not match quantity ordered. Is this really that difficult to implement? This is a must have.
Chris C.
I think it is imperative for companies selling physical goods to show customers on their invoice if an item they ordered is on backorder or not. We have come across various complaints from customers thinking we have made an error during the order entry process when they receive their invoice because quantity received/invoiced does not match quantity ordered. Is this really that difficult to implement? This is a must have.