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John

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    Hi John,

    Thank you for posting on our feedback forum.

    When it comes to delivery of emails, the reason for them getting bounced/being landed up in SPAM or not being delivered could be due to multiple factors.

    Though we’ve taken all possible measures to increase the delivery rates of emails, a few cases like this can happen even due to stringent policies set by the recipient domain (your clients’ mail client). Hence, it needs to be analysed on a a case-by-case basis to know the cause and find the right solution.

    We request you to drop an email to support[at]zohoinvoice[dot]com so that we can assist you on this.

    Regards,
    Reshma

    John shared this idea  · 

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