Skip to content

Anonymous

My feedback

2 results found

  1. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi there,

    In Zoho Invoice, you would not be able to create a negative invoice per se. If that’s to keep track of the goods returned by your customer, you can instead create a credit note for it. The credit note amount will be counted as a negative sale.

    Hope this helps.

    Regards,
    Reshma.

    Anonymous shared this idea  · 
  2. 10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi there,

    In Zoho Invoice, you would not be able to create a negative invoice as such. To issue a refund, you can create a credit note for that invoice and record a refund against the credit note.

    Credit notes will be counted as negative sales, maintaining your reports perfectly.

    You can refer this FAQ page to know the exact steps for recording a refund:
    https://www.zoho.com/invoice/kb/credits/refund-invoice-amount.html

    For further queries, you can reach out to us at support[at]zohoinvoice[dot]com

    Regards,
    Reshma.

    Anonymous supported this idea  · 

Feedback and Knowledge Base