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Madhav

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  1. 10 votes
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    Hi there,

    In Zoho Invoice, you would not be able to create a negative invoice as such. To issue a refund, you can create a credit note for that invoice and record a refund against the credit note.

    Credit notes will be counted as negative sales, maintaining your reports perfectly.

    You can refer this FAQ page to know the exact steps for recording a refund:
    https://www.zoho.com/invoice/kb/credits/refund-invoice-amount.html

    For further queries, you can reach out to us at support[at]zohoinvoice[dot]com

    Regards,
    Reshma.

    Madhav supported this idea  · 
  2. 7 votes
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    Madhav shared this idea  · 

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