have the "Package" that is created, show what is not being shipped on current shipment
When we ship a package out, we use a printout of the "package" to send as a packing slip for the customer, but this only shows what is in the shipment. Frequently there is other products from the order that are not shipping due to being out of stock, but the customer has no way of knowing this!
Could the "package" also show what is not being sent (backordered) with the current shipment, so the customer knows that it did not just get missed on the order?
Steve Kearns
shared this idea
-
Anonymous
commented
We print the package that is not being shipped and send it
-
John C
commented
i found this post after creating my own similar request which amplifies this need. it seems to me to be a obvious and very important feature for anyone that fulfills orders via multiple partial shipments. see my post titled: "Partial shipments notification to Customer".
I feel the same way as "anonymous" -- this is a pretty standard feature that should be included. very surprised this has not been done since the original request was in 2018 and this has almost 70 votes as i write this in july 2020 -- 2 years later!! The inventory system already has this information stored in the sales order record.
-
Anonymous
commented
yes, that is exactly what I have been asking for- you have columns for qty ordered and qty shipped ( and possibly qty shipped previously and qty remaining to ship.) But the first 2 columns are seriously lacking and I cannot believe we down have them- as you say, the customer has no. way of knowing if you simply got the order wrong on input, or if there was no inventory!