Credit Note in Zoho Inventory
I would like the ability to issue credit note in Zoho Inventory.
Customer issued PO and we generate a Sales Order and invoice accordingly.
Goods has been delivered to customer, however, due to certain circumstances, the customer decide to return some of the goods to us.
Payment had already been made, therefore I'm required to raise a credit note for them. The goods, depending on whether I want the customer to dispose, or return to us, should reflect in the inventory accordingly.
As of now, when I issue credit note in Zoho Books, it does not adjust the inventory level, if I choose for the customer to return, the Stock on Hand should reflect the quantity returned accordingly and make is available for Sale. If disposed of, it should not have any changes.
Additionally, there isn't any indication or way to show that the goods has been returned by the customers and the SO not indicating which item and qty is affected by the credit note.
The way I did it now, is to simply reissue the SO, raise a credit note as excess payment. This is not very useful.
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