When an invoice is deleted
When an Invoice is deleted, can the software be updated to automatically restore accounting on-hands in inventory. We have to adjust on-hands manually ever time we delete an invoice which sometimes is overlooked and creates a disparity between our physical inventory and our on-hands in ZOHO.
We tried testing this at our end and it worked. We are gathering more information to understand the exact issue.
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Anonymous commented
We have a similar problem.
It would solve the problem, if we could adjust the accounting stock and physical stock independent. -
Hi Justin,
Thank you for writing to us.
If you create an invoice, and later delete its record in the system, then the item level should automatically get updated in the software. Can you give it a try once more?
If you face the issue again, then send us a mail at support@zoho-inventory.com. We can sort this out with a screen sharing session.
If you require assistance with something more, feel free to write to us.