Auto crop receipt image
Several tools these days will auto-detect borders and then crop the document based on the auto-detection. This would be a great enhancement if Expense did this as well when taking a photo of a receipt on mobile. It should be optional, and the user should be able to see the crop and accept it or not (in case it gets it wrong).
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Ryan Partin commented
I'll add to the above a bit... by requesting the following in addition to "Auto crop".
Simply put, integrate technology like what is involved with iPhone scanner applications. Users can be pretty boneheaded often. They also don't all have the same understanding for technology. The software should make things super simple for them; idiot proof. You guys already have some great OCR tech going on in the receipt scanning, but you aren't using it to assist with receipt image adjustments. Users upload all kinds of crazy crap, from images that are 90% desktop and 10% receipt, to blurry and unreadable, to skewed (off-angle) images, to super large 100MB+ image files. They simply don't understand enough of the tech involved to take a picture, crop it, reduce it down in size, rotate it slightly (or 90 degrees), lighten/darken, etc. They should know how to do this, as I believe pretty much all current smartphones include image editing in the OS of the phone. Users just don't know it's there or how to access it in a lot of cases. The typical user seems to be talented enough to take a picture and somehow get it into Zoho Expense, but that's about it. How about you guys use your OCR tech and software building skills to adjust receipt images, straighten them up, detect when they are fuzzy or out of focus and reject them, compress them, etc. It would also be super helpful if you would add some elementary annotation creation ability, like drawing boxes around charges, names and dates on the receipt to aid the reviewer in quickly finding the relevant information. We do this manually prior to uploading our direct-bill receipts. Our customers have requested that we annotate the receipts to make charges easier to identify. Would be great to see even some of this implemented. As is currently, we spend a lot of time coaching our users on proper expense image editing/uploading.