Hello,
I think the majority of users here are very specific in their request and the answer is very manual, considering the options available in an assortment of other robust CRMs. I am suprised that with such a large CRM solution, the billing has not addressed such a billing solution used by larger ticket companies. The issue is quite clear.
We have a client that we bill / invoice for $5000.
the invoice is set to bill on 2/1 for $1000
then we have the option to create payments for any remaining payments. ($4000)
those 4000 in payments are to be set to $500 per month. We should be able to select on the 15th of every month, every two weeks starting on the 5th of the month, or a set custom selected date while i set each payment manually. at the end of the process the invoice will look like this:
2/1 - $1000
3/1 - $500
5/1 - $500
6/1 - $500
7/1 - $500
8/1 - $500
9/1 - $500
10/1 - $500
11/1 - $500
if i wanted to go back in after this setup is displayed, i may be able to edit the dates. to possibly this:
2/1 - $1000
3/5 - $500
5/5 - $500
6/8 - $500
7/4 - $500
8/8 - $500
9/7 - $500
10/2 - $500
11/1 - $500
I should also have the ability to set this to auto-charge this invoice on the due date. if the payment declines, then i need to reach out to client and change the payment date or bill manually.
clients will be sent a payment reminder on the day of or before the billing, whatever is selected and if the payment declines, sent a notice where they can pay via alternative method via portal or contact the office to change the date, if we choose to accommodate. Since these are services on an installment, the project needs to be funded in a specific time-frame to have it finish on time and get paid before delivery in full.
clients call in a great deal of time to change the payment date. The billing team opens the invoice and changes the date to accommodate only that one payment. If the client completely reverses course, there are times on occasion that the remaining payments are all edited/deleted and recreated.
when creating such an invoice the sum of the payments will never exceed the invoice amount. the system will prevent you from saving the payments if the payments are less than or more than the invoice total. this should be obvious.
when i send such an invoice, it should contain all the payments so the client can see the schedule originally set up. they agree to those terms per a contract agreement as it is included when they esign.
you can be creative and set for % instead of fixed amounts but this is simply how we conduct our business. this is normal for long term projects where the client has agreed to installment payment terms.
this solution is available with MS and SF through addons like chargent and such. its very common practice to have such flexibility in payments set for future installment billing.
can you please describe how to accomplish this and if not, what workaround is closest. please keep in mind, creating each invoice on the due date to send manually is not an option. for us, we have 500 payments due on one day that are all set up this way.
great software but i really would like a clear answer to this.
Anonymous
Hello,
I think the majority of users here are very specific in their request and the answer is very manual, considering the options available in an assortment of other robust CRMs. I am suprised that with such a large CRM solution, the billing has not addressed such a billing solution used by larger ticket companies. The issue is quite clear.
We have a client that we bill / invoice for $5000.
the invoice is set to bill on 2/1 for $1000
then we have the option to create payments for any remaining payments. ($4000)
those 4000 in payments are to be set to $500 per month. We should be able to select on the 15th of every month, every two weeks starting on the 5th of the month, or a set custom selected date while i set each payment manually. at the end of the process the invoice will look like this:
2/1 - $1000
3/1 - $500
5/1 - $500
6/1 - $500
7/1 - $500
8/1 - $500
9/1 - $500
10/1 - $500
11/1 - $500
if i wanted to go back in after this setup is displayed, i may be able to edit the dates. to possibly this:
2/1 - $1000
3/5 - $500
5/5 - $500
6/8 - $500
7/4 - $500
8/8 - $500
9/7 - $500
10/2 - $500
11/1 - $500
I should also have the ability to set this to auto-charge this invoice on the due date. if the payment declines, then i need to reach out to client and change the payment date or bill manually.
clients will be sent a payment reminder on the day of or before the billing, whatever is selected and if the payment declines, sent a notice where they can pay via alternative method via portal or contact the office to change the date, if we choose to accommodate. Since these are services on an installment, the project needs to be funded in a specific time-frame to have it finish on time and get paid before delivery in full.
clients call in a great deal of time to change the payment date. The billing team opens the invoice and changes the date to accommodate only that one payment. If the client completely reverses course, there are times on occasion that the remaining payments are all edited/deleted and recreated.
when creating such an invoice the sum of the payments will never exceed the invoice amount. the system will prevent you from saving the payments if the payments are less than or more than the invoice total. this should be obvious.
when i send such an invoice, it should contain all the payments so the client can see the schedule originally set up. they agree to those terms per a contract agreement as it is included when they esign.
you can be creative and set for % instead of fixed amounts but this is simply how we conduct our business. this is normal for long term projects where the client has agreed to installment payment terms.
this solution is available with MS and SF through addons like chargent and such. its very common practice to have such flexibility in payments set for future installment billing.
can you please describe how to accomplish this and if not, what workaround is closest. please keep in mind, creating each invoice on the due date to send manually is not an option. for us, we have 500 payments due on one day that are all set up this way.
great software but i really would like a clear answer to this.
thanks