Allow Sales Order specific delivery address for drop shipments, not tied to client records
We are wholesaler with lots of drop shipments to the (end-)customers of our B2B clients.
We have hundreds of drop shipments every week, all to different end-customer addresses.
We can't, nor do we want to, store these drop shipping addresses of private end-customers as part of our client's records.
Instead these shipping addresses should only be part of the Sales Orders and be treated as a shipping address in all of the templates in Zoho Inventory (e.g. Order Confirmation, Packing List, Shipping List, etc.). And these sales order shipping addresses should also be the shipping address that is transmitted to integrated shipping channels such as UPS and DPD.
Right now the various templates only support a billing address and a shipping address that is part of client's record, but this doesn't work for drop shipping orders that have a sales order specific address.
Also the drop ship address from the sales order needs to be transmitted to the shipping channel, not the shipping address of the client's records.
Willem Burgmans
shared this idea
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Sean Tadjeran
commented
We would love this feature as well.