add serial number too sale orders, packages and directly to a user
Serial number tracking was the reason, why Zoho made it to the list of finalists. It is crucial for us, to know which product is where at any time.
- The way it was implemented is rather unambitious. Some examples: We sometimes create an invoice before we even order the product from the manufacturer...the serial number hast to be added afterwards (e.g. on the packing list).
- The person that is creating the shipment has to know which product to put in the box or at least be able to select the serial number himself. He is not touching invoices.
all this would be possible, if there was an option to add serial numbers to customers, sale orders and packages
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INTRAWEB s.r.l. commented
We have the same needs: it is important to have the possibility to add a serial number in a sale order.
It should work also the warehose management (if I add a serial number in a sale order, this products should be booked for this order and not available).