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Allow entry of shipper account# when making a shipment using FedEx or UPS integration.

Many of our customers want us to ship using shipper account#'s that they provide us.

So the package would be shipped by us, and the client would receive the shipping charge on their FedEx (or UPS) account.

But currently, Zoho Inventory doesn't permit this capability when creating shipments under the Zoho/FedEx and UPS integration.

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Will Mays shared this idea  ·   ·  Report…  ·  Admin →
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  • HK commented  ·   ·  Report

    Yes this option is really needed and I see that this was suggested back in 2018 and still no such feature. It is essential that customer's account # can be entered for UPS or FedEx. Currently we are not able to use shipping feature in Zoho inventory because most of my customers want to use their own account to ship and this feature is currently missing.

  • JL commented  ·   ·  Report

    I seriously suggest this also. This is what is known as ' Freight Collect '. Quite a few of our customers are larger, and they have negotiated custom rates with the carriers, so they insist (not recommend), that we use their shipper #. We need a method to input the Customers shipper # (UPS) into Zoho, print a UPS label, and track the shipment. In this scenario, we do not need to know the rates.

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