Skip to content

Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

I suggest you to...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1 result found

  1. Payment Success Email Notifications for Dunning Subscriptions

    It would be ideal if you could provide an Email that sends out a notification whenever there's a Successful Payment against a Subscription in Dunning. This would help us keep a track of and manage the services better from our end as well.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Dunning Management  ·  Admin →
    Available  ·  AdminReshma (Community Manager, Zoho Corporation) responded

    Hi Jeff,

    This feature is already available in Zoho Subscriptions. To enable this, please go to Settings > Retry Settings . In the Payment Success field, please select ‘Send Payment Thank-you Along With Invoice’ option. Doing this will send the thank-you note and invoice to your customers whenever there’s a successful payment in dunning.

    If you want to receive the same notification for your reference, you would need to ensure that your email ID is added in the Products module in the ‘Notification Mail Address’ field. Apart from this, if you have setup Subscription Renewal in the Webhooks section of the Settings page, you will be notified automatically.

    Hope this helps.

    Please feel free to write to support@zohosubscriptions.com, if you need further clarifications. We’d be happy to help.

    Regards,
    Zoho Subscriptions Team

  • Don't see your idea?

Zoho Subscriptions

Categories

Feedback and Knowledge Base

(thinking…)