John Tytus
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To refine this a bit, the "From" field on a Zoho Books email should allow a merge field, similar to the body of the email. That way a merge field that included the user's email address could be used. This would eliminate unnecessary work and streamline the process. There should at least be a choice in the settings where the "from" address is either the primary sender or the user who is creating and sending the invoice's email.