Option for serial number entry while packaging and shipment
The inventory system should have option to enter the serial number while packaging and shipment and the system shall pick up the same while invoicing.
Because while sending the items to customer, we need to put the serial numbers in the document.
Now available in Zoho Inventory. This can be enabled from Settings >> Preferences.
I agree, the current system is unusable.
Zoho's serial number feature was horribly implemented. Whoever planned this feature has very little understanding of how a company actually operates.
This feature is so obvious it's amazing it was not included in the initial release.
Our warehouse team receive inbound inventory and pick orders. Our accounts team receive bills usually 1-2 weeks after receipt of items. They also invoice orders.
- Warehouse receives stock. They can't enter serial numbers for the serialized stock
- Warehouse receives order. They pick item but can't enter serial
- Accounts team try to invoice BUT the item MUST have a serial listed.
- Accounts do not have the BILL so have to walk out to warehouse and look at items to get the serial number! Now accounts have the serials but they can't create a BILL in books because the item was received in zInventory...
The whole process is just a complete mess and unworkable.