Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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  1. Discounts Per Item / Add-On

    We need a way to be able to apply a discount per item if need be.

    For example, say we are a phone company and sell the following as add-ons:

    2 phone lines
    1 fax line
    2 additional phone numbers

    We would like to apply a 5 dollar monthly discount on the fax line and a 10 dollar discount on each phone line and a 10% discount on the phone numbers.

    Perhaps this could be achieved by allowing multiple coupons to be applied per subscription as per another suggestion.

    15 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  2. "Roles" in subscription

    Option to create different "Roles" for users.
    For instance, there is only two roles in this module (Admin y Staff). we need to create a different access option to a user for Subscription module, for instance, he can see "Dashboard" but not be able to see "Products".

    14 votes
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    3 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings from Zoho Subscriptions!

    This follow-up is to inform you that we’ve been hearing your reviews and as per your request Custom User Roles is now available in Zoho Subscriptions.

    With this feature, you can create custom roles and assign them to users. For example, you can create a role for your accountant or salesperson and give them only specific access to the modules inside Zoho Subscriptions.

    Refer the link to know more https://www.zoho.com/subscriptions/help/set-users.html#custom-roles.

    Please give it a try and send us your feedback.

  3. Display the subscription description in the customer view

    We should be able to see the description added to a subscription when viewing a customer. When a customer has multiple subscription on 1 plan it's really hard to find the right subscription to edit/cancel.

    14 votes
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Support VAT for other EU countries apart from the United Kingdom

    Introduce a way to add and manage VAT for other countries.

    14 votes
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    Gathering Information  ·  0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to export invoices and subscriptions in detail (line items) by customer

    Export invoices and subscriptions in detail (line items) by customer. It would be ideal to include the custom fields created for subscriptions and invoices in the export file as well.

    13 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  6. Datatrans.ch

    Add Datatrans.ch Swiss Payment Gateway

    13 votes
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    1 comment  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow add-ons in widget

    Within either the product/plan widget, or product page - allow for the user to be able to select option 1 or more add-os before check-out.

    When a customer signs up to a subscription, they often want an add-on, or in my use case, are required to select from a range of add-ons.

    13 votes
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    0 comments  ·  Plans  ·  Flag idea as inappropriate…  ·  Admin →
  8. Setup referral, reseller or distributor

    Distributor/Affiliate Program: Subscription order from Affiliate on behalf of customer.
    OR
    Setting up one account with multiple profiles.

    13 votes
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    1 comment  ·  Plans  ·  Flag idea as inappropriate…  ·  Admin →
  9. 13 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Forecasting Ability for Zoho Subscriptions

    Forecasting Ability for Zoho Subscriptions: Would be incredibly helpful to be able to view future scheduled revenue in Subscriptions based on Subscriptions that are currently active. Similar to the Renewal Report which shows next billing, but show all future scheduled billing based on date range in report. It is imperative as a business owner I can easily see what target for revenue my company is currently on track for.

    13 votes
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    4 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  11. iOS app for Zoho Subscriptions

    iOS app for Zoho Subscriptions

    13 votes
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    1 comment  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →

    iOS application is now available in App Store and you can search for “Zoho Subscriptions” and download it. The application which we have released is the first version and we will make sure to update it periodically. For now, it has almost the most used features like Reports, Notifications and Settings.

  12. Add coupon code that covers setup fees and multiple months

    Would be nice to run promotions that discount setup fees for some users with coupons or to discount multiple months subscription fees.

    12 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  13. Automatic Currency Update

    Allow automatic currency feeds in Subscriptions like they are in Books and Invoice.

    12 votes
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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Now, Zoho Subscriptions allows you to automatically fetch the exchange rates for all the currencies that you have been added in your organisation. Follow the steps to enable this feature:
    1. Click on the Gear icon on the top right corner and go to the Currencies section.
    2. Click on the Enable exchange rate feeds button to enable this feature.
    3. Confirm your action by clicking on OK button in the pop-up that follows.
    4. Now whenever you create a transaction for an overseas customers with different currency, exchange rate will be automatically fetched and applied.
    If you wish to disable this feature at point of time, go to the currencies section again and click on the Disable exchange rate feeds button. If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  14. Integrate with Square Payment Gateway

    We can use Square in zoho books but not subscriptions? We should be able to use it on both! Please integrate this! This would allow square to be used across zoho. Square already has subscription billing so it shouldn't be a hard thing to implement.

    12 votes
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    0 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  15. Accept offline payment in hosted page

    Let customer create a subscription in hosted page and choose offline payment. They will receive an invoice and will be able choose how they want to pay.

    12 votes
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    3 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  16. Reports with custom fields

    Since we can create custom field for subscription plans, we should be able to use them for reporting pirpodesZ

    12 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  17. Lemonway integration

    Can we have an integration with lemonway wich is a good european payment gateway

    https://www.lemonway.com/

    Thanks

    12 votes
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    0 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  18. Control which recurring payments would not be emailed an invoiced

    A recurring credit card (online) transaction usually does NOT need an invoice sent out prior like a check payer (offline). So if we could have a simple button to turn on or off automatic invoicing this would solve the problem. I don't know many SAAS companies that send an invoice out 14 days earlier for automatic recurring credit card charge. But sending out an invoice early for a check payer is essential. One size does not fit all here. Allow us to control if an invoice goes out or not like Quickbooks does.

    12 votes
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    0 comments  ·  Invoice notification  ·  Flag idea as inappropriate…  ·  Admin →
  19. 12 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. 11 votes
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    Not Planned  ·  0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
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