Coupons applied to one-time add-ons
Coupons cannot be currently applied to one-time add-ons.
Example: Our new customers often have an "Installation Fee" that is a one-time add-on when they sign up. They may have a coupon when they sign up too. The coupon should be applied to the entire balance when they sign up, not just the recurring charges.
Dwight
shared this idea
Hello Everyone!
We are happy to announce that you can now choose whether a coupon should apply to one-time add-ons, recurring add-ons or both types of add-ons.
To test the feature, head over to Zoho Subscriptions and try adding a coupon.
For more information on how to associate coupons, please click the below link.
https://www.zoho.com/subscriptions/help/coupon.html#associate-coupon.
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Hi Dwight. We're almost done with the feature (as updated above). Stay tuned for its release within the next few weeks.
However, while coupons will be applied to one-time addons, they will not apply to the setup fee. To get around this, I suggest that, once the feature is released, you add the setup fee as a one-time addon instead.
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Dwight
commented
The coupon also doesn't get applied to the "Setup fee" in product plans. Again, it'd be great if the coupon was applied to the entire balance include setup fee and one-time addons.