3 results found
If a customer has done advance payment, an acknowledgement goes to the customer about the excess payment. But later when this excess payment is mapped against an invoice, there is no auto confirmation going to the customer that the excess payment is accounted against which invoice.1 vote
A recurring credit card (online) transaction usually does NOT need an invoice sent out prior like a check payer (offline). So if we could have a simple button to turn on or off automatic invoicing this would solve the problem. I don't know many SAAS companies that send an invoice out 14 days earlier for automatic recurring credit card charge. But sending out an invoice early for a check payer is essential. One size does not fit all here. Allow us to control if an invoice goes out or not like Quickbooks does.12 votes
Allow the option to send the invoice before the date that it recurs, so that customers have a set amount of time to make payment before their accounts are suspended. We bill monthly from the 1st of each month, and send invoices on the 23rd. In Zoho Subscriptions this messes things up as it then sets the customer's payment cycle to the 23rd and the pro-rata amounts are all incorrect.432 votes
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