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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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130 results found

  1. Print Labels

    I would like to print labels for zoho suscriptions in the diferents plans

    1 vote
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  2. Send Billing Email Reminder before Charging CC or ACH

    We Charge our customers on the first of every month for their Subscriptions. We would like to see a Notification Option to send the Customer their Subscription Detail and Total that will be processed on the 1st. Currently, customers only see this detail once the CC or ACH has been performed but we would like them to be notified as a FYI 15 days prior to the 1st of the month when ZOHO charges or debits the ACH.

    1 vote
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  3. Privacy & Newsletter checkbox for GDPR

    Hello, we integrated Zoho Subscription to our Automation Marketing Software (SALESmanago) by using Zapier.

    So, customers that make a new subscription are sent to this software to start receive newsletters.

    We are starting to make our internal changes to respect new GDPR rules for privacy, so to do what we are doing we need to create two new checkboxes (one for privacy and one for newsletters). I didn't find this feature on Zoho Subscription, is it possible to implement it?

    Thanks, Samuel

    1 vote
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  4. how to create a subscription for daily , alternate or specific days in a week

    I am into milk business, i wanted daily subscription how do i do it

    1 vote
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  5. I'd like to be able to start a subscription at an intro rate, then up it to the regular rate after 3 months.

    I'd like to promote our service to new customers by giving them 3 months at a discount, then automatically move them to the regular rate on month 4. Can you do that?

    1 vote
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  6. Allow for the expiration time of a subscription link to be editable currently fixed at 24 hours

    Currently the expiration time of a subscription link is set to fixed interval of 24 hours and the payment link expires. I would like to have this changed so that you can increase the interval time for the link to say a week.

    1 vote
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  7. Allow indication of tax on one-time charges

    When adding a one-time charge for a customer on a subscription, tax is always added for a taxable customer. So a one-time charge of $50 added will be invoiced/charged with tax added.

    This is independent of whether the subscription is taxable.

    A work-around is to never use one-time charge and instead use a one-time add-on.

    1 vote
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  8. I have a need for a Daily billing cycle. Can this easily be added to the current options?

    I have a use case whereby a product offering is better suited to be charged by the day. Could this not easily be added as an additional billing cycle?

    1 vote
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  9. Ability to use Contact Alternate Address when adding a subscription

    We need the ability to select an alternate address when adding a subscription via Zoho Subscriptions.....similar to what currently exists in Zoho Books. We often have customer that use a lease company to finance their transactions to us - the lease company then pays us monthly, even though the subscription is with the customer. Therefore, when I enter a subscription for the recurring invoice, I need the ability to tell the system to use the alternate bill to address for the leasing company instead of the default billing address.

    1 vote
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  10. Two digit state code

    The State drop down box list states as the whole word (North Carolina, etc.), which if fine, but when you run a Subscription Details report to use for shipping out subscriptions, the state code should come out as an all cap Two digit code (US Postal code).
    The problem is that this State code sometimes shows as the two digit code, but about 20% of our subscriptions the code shows as the whole word or the two digit code is all lower case. Lots of extra work on our end to have to go through Report and change code to…

    1 vote
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  11. Add customer in subscriptions by using "search from crm" in mobile version

    Add "search from crm" when adding a customer from mobile version.

    It's already there in the browser version. Really need this to work on mobile

    1 vote
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  12. Improve mobile version of the search customer name

    Right now the search Customer Name is terrible when adding a subscriptions. You cannot type either the first or last name. It won't find anything.

    TO add to that, you need to type the salutation first then the first name.

    Please make the search function smarter

    1 vote
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  13. Charge an immediate/split setup fee for trial accounts

    I need the ability to charge an immediate setup fee for a trial account to account for the cost of shipping. I also need to be able to charge two sets of fees, one for the shipping and handling, the other for activation and equipment fees.

    1 vote
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  14. Fractional quantity for subscription

    In order to simulate metered billing, we need to be able to do fractional quantities for usage.

    1 vote
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  15. Better audit trail for Subscriptions

    It's very hard in the Zoho invoice/subscription systems to know if an email, invoice, notification was sent out and when they will be sent out in the process. Whenever I create a subscription, I am unsure if something was sent out or when it will be sent out. Please make it more transparent within the subscription the dates of when they'd be sent.

    1 vote
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  16. Make quantity visible on subscription lists + customer overviews

    Please show quantity for each subscription in the customer overview and in the customer portal subscription overview page. This would save an extra click and give a better overview of the actual status.

    1 vote
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  17. Subscription data import options

    Although there is now a way to import backdated subscriptions, there is no easy way to remove them as you do with other modules.

    1 vote
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  18. Allow more than one item on a single subscription.

    When creating a subscription you can currenly only have one plan/product on each subscription. We should be able to add more than one plan/product under one subscription instead of having to create a subscription for each item.

    1 vote
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  19. how to increase sales

    here is a request to help us increase our sales, i would like to create a coupon that will generate a 30% discount year one and 20% discount year two. this way with the same client i will increase my sales by 30% in two years.

    1 vote
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  20. How to integrate my laravel application with Zoho Subscriptions

    How to integrate my Laravel application with Zoho Subscriptions?

    Having Few plans

    Plans supports both monthly and yearly frequency.

    Inside my app, my customer should able to
    View his/her current subscription details.

    • Upgrade/Downgrade to any of the paid plan

      -Update his credit card information

      -Update his billing address to show up on the next invoice.

    -Cancel his subscription at any time.

    1 vote
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