how to return money to the customer
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Hi!
With the help of the online payment gateway integrations in Zoho Invoice (at the moment), you can only receive payments. It’s not possible to refund/return the money back to your customer via Zoho Invoice.
Hence, you would have to take care of the actual money transfer using your payment gateway account and record it here in Zoho Invoice.
Hope this helps :)
Regards,
Reshma.