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Zoho Invoice

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Invoice, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohoinvoice.com

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26 results found

  1. A registration link so clients can create their own account

    I would like a way I can send my clients a link so they can create their own account on the client portal to save me from having to create an account for them and then send them a link to it.

    1 vote
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  2. Show expenses in client portal

    Please allow to show billed expenses in client portal (with expense account))

    6 votes
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  3. Customer Messaging in Portal

    I am a psychotherapist and often have to share HIPAA material with clients. I know we did some kind of HIPAA compliance form when I first signed on with Zoho.

    It would be great to be able to message with clients within the portal. They could be emailed a notification of new messages.

    Attachments would be big plus.

    Thanks!

    3 votes
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  4. NOTIFICATION OF ADDING PAYMENT AND BILL ON REGISTERED MOBILE NUMBER

    NOTIFICATION OF THE BILL AND PAYMENT WHICH IS ENTERED BY EMPLOYEE ON THE REGISTERD MOBILE NUMBER...HELPPP

    3 votes
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  5. Gutschriften intigtrieren

    bitte integrieren Sie auch die Gutschriften im Portal.

    1 vote
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    Hallo,

    Wir möchten klarstellen, dass auf dem Kundenportal in Zoho Invoice auch die Details zu den Kundenguthaben angezeigt werden.

    Wenn Ihre Kunden die Credits im Portal nicht anzeigen können, wenden Sie sich bitte an support[at]zohoinvoice[dot] com

    Grüße,
    Reshma

  6. Terms & Conditions

    It would be very helpful, that when a client enters the portal to ACCEPT an estimate, they can also check a box for TERMS and CONDITIONS that shows their acceptance - also - it would be nice to attach a file to that that pops up and show them the specific terms and conditions for acceptance. Exactly like you have on this page for submitting your ideas.

    5 votes
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  7. Custom Tab in Portal

    I would like to see a way to have a new tab that I can fill in any details about this customer I want to share with them in the portal. Currently, the portal custom fields are editable by the customer and show up in other places. As a web designer I have hosting details and other links I want to have for each client so they can see them.

    This is a good place to keep these notes and links but there is no way to do this now.

    It would not have to be a new tab but…

    1 vote
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  8. 2nd level authentication by using stored keyword at Zoho

    Webroot, a high quality AV provider, use a stored keyword for 2nd level authentication. Users are asked for say the 2nd and fifth letters. Next time it might be the 1st and 6th letters. Simple, very effective.

    1 vote
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  9. Statement Credit or Outstanding

    It would be great if the customer statement could show an amount owed in red text and if the customer is in credit then black text. At the moment the figure is a minus when the customer is in credit and they believe they still owe monies.

    3 votes
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  10. See client portal "from customer point of view"

    There appears to be no way that I can see a client's portal from their perspective. It would be very good to be able to see (and check) what each client sees when they access their portal view.

    Therefore, please can you consider, for each client, having a "view client's portal" link against each client entry for which the portal is enabled?

    12 votes
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    Hi Mark,

    Thank you for posting on our feedback forum.

    We understand that you wish to take a look at the client portal interface so that you can have a clear idea on what the clients can see and how.

    Though there is no direct link to view the portal interface from a client’s perspective, you can take a look at our help docs which explains each and every section of the portal along with screenshots.
    https://www.zoho.com/invoice/help/client-portal/

    To take an even closer look, you can create a dummy contact with your alternate email address and try enabling portal access so that you can test everything out before starting off your actual invoicing.

    If you still have questions on this, please feel free to drop an email to support[at]zohoinvoice[dot]com. We would be happy to schedule a demo and walk you through the whole application including the portal.

    Regards,
    Reshma.

  11. 4 votes
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  12. Allow portal to be embedded onto external website

    Currently the client portal cannot be embedded onto external websites which means I cannot offer this feature through my website - clients need to access the link which then opens in a new scree/window...would be great if i could embed the portal into my website for smooth customer service

    19 votes
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  13. Timesheet - detailed report & progress bar on "Client Portal"

    I'd like to have within the "Client Portal", the possibility to give access our customers to the detailed timesheets (per project) as well as having the "Logged Hours vs Budgeted Hours" progress bar (per project) on the home page

    As an IT service company, we work a lot with prepaid upfront contracts. Customer sign a contract with an amount of work hours, then we have to deliver the job, and send a detailed report to our customers in order they know, in detail, what was done, when, and also the remaining time left on the contract

    8 votes
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  14. Client Portal Ordering

    Allow customers to log in to the Client Portal to place an order (basically create their own invoice). This would send a notification of the order request that could be accepted by the company and then fulfilled.

    As an example, I use Zoho Invoice for my consumer products company to sell wholesale to retailers & distributors. It would be great if they could use the portal to make reorders of the items they are selling through.

    99 votes
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  15. Automatically enable Client Portal through CRM

    Our company uses Zoho CRM and Zoho Invoice and they're integrated. It doesn't appear that there is an option to "enable client portal" through the CRM side. Therefore we have to create a contact in CRM and then go over to Zoho Invoice software and individually "enable" the clients portal. It would be ideal if we could enable the Client Portal through CRM or automatically "enable client portal" for all contacts in Zoho Invoice.
    Thanks - Jon

    39 votes
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    Hello everyone,

    Thank you for posting on our feedback forum.

    By setting up an automation workflow in Zoho CRM, you can enable the client portal access for your contacts (in Zoho Invoice) as and when you create them in CRM.

    Kindly drop an email to support[at]zohoinvoice[dot]com so that we can help you set it up.

    Regards,
    Reshma

  16. Portal Access to multiple clients from one email address

    I find the protal access really useful for my clients so that they can always know where they stand with my account. However I deal with a marketing agecy who sends all their design work to me while managing the process. I invoice the client directly but the marketing agency is an integral part of the team. I would like to give the "middle man" portal access to all of the clients we work on together but I see this is not currently possible.

    86 votes
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  17. Allow Customer to Request Estimate

    The customer should be able to request a quote directly in the portal with a large descriptive section and the ability to upload files. Then - the Estimate request could come to me and I could accept/decline the request with some text of my own. If Accepted - it simply becomes an Estimate and I can take it from there. If declined - the request goes back to the customer requesting more information or with my explanation of why I can't provide an estimate.

    7 votes
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  18. Translation of payment page when customer portal is not used.

    In those cases where customer portal is disabled, if a customer clicks on paypal button (the one included in the PDF file) then it redirects to a page in a different language than the one choosen on the customer profile. I think it is in the language of my account. For example, i have a customer from Brazil (portuguese language) and the payment page has all texts in Spanish, which is confusing for non spanish speakers.

    1 vote
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  19. 1 vote
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    Hi there,

    Thank you for posting on our feedback forum.

    Since Zoho Invoice focuses on the sales cycle of your business, purchase orders is not a part of it. However, you can very well use Zoho Books for this.

    Zoho Books is an accounting tool and a super-set of Zoho Invoice. It can help you manage both the account receivables and payables. Hence, you can easily create purchase orders too.

    To upgrade from Zoho Invoice to Books, you can refer these steps:
    https://www.zoho.com/invoice/kb/general/upgrade-to-zoho-books.html

    If you have any further questions, you can reach out to support[at]zohoinvoice[dot]com

    Regards,
    Reshma.

  20. Greek language support for client portal

    Ability for the client portal to work in Greek

    1 vote
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