In zoho books :-duplicate customer and contact merging feature is not same as in zoho CRM
even if i merge duplicate customer/contact in zoho CRM ..it is again get duplicated because in zoho books there are duplicate customers/contacts exists..and while syncing zoho crm & zoho books duplicated contacts are fetched into zoho crm ..then again in zoho crm there are duplicated records...and it keep on going...
so pls solve this issue
1
vote
kulwant
shared this idea