We have three requests that, in our opinion, would make ZOHO nearly perfect!
1- ZOHO recently added the ability to add 100 ship to addresses to a contact. We used them up within a month! And now, as we replace "old" ship to addresses with "new" ship to addresses, we are right back where we were when ZOHO only allowed 10 ship to addresses. Why not allow an unlimited amount of ship to addresses? Or, if ZOHO is afraid of some sort of memory overload, please give us a limit of 5000 ship to addresses. We easily will have at least 3000 ship to addresses each associated with several contacts.
2-In the drop down window to choose a particular invoice template, please give us the choice of either the current graphical list or simply a listing by name of the template. We have upwards to 20 templates for invoices and it is difficult and time consuming to scroll through all those images.
3-This is the big one! Please allow us to take a payment against a sales order. This is very common in the USA and is a feature that QuickBooks Enterprise has had for years!
The Journal Entries would look like this:
Payment received against the sales order:
"Customer Deposits" - Credit
"Bank Account" - Debit
When the sales order is "converted" to an invoice:
"Sales" - Credit
"Accounts Receivable" - Debit
"Accounts Receivable" - Credit
"Customer Deposits" - Debit
This would give us more accurate reports of the actual sales, rather than order intake. When we take an order, since all of our orders need to be prepaid, we must enter an invoice in Zoho immediately. This is technically incorrect accounting. A sale only occurs when goods or services are "delivered" to the customer. Up until that point we may have an order, but it is not a sale.
I understand that the structure behind this request is not so simple...setting up the ability for the online payments, etc. But it really is something that I believe ZOHO would get many thanks for!
Thanks for reading through our wish list!